LIFVESAFER – Terms and condition

User Accounts & Accessing the Services

Please note that when you use our Services , LifveSafer will set up an account (the “Account” or “LifveSafer Account”). LifveSafer will collect and use your information, including meta-data (as described below), in accordance with this Privacy Policy. This is the case whether or not you choose to actively register your Account, for example, by adding your email address or logging with your Google Account . LifveSafer may allow you to use the Services whether or not you choose to register your Account. If you choose to use the LifveSafer Services without registering your account you may do so by skipping the registration process. If you do so:

  • LifveSafer will still link all of your information with the non-registered Account and a unique identifier generated by LifveSafer in accordance with this Privacy Policy. This helps us do things like find you the best route.
  • LifveSafer may allow you to connect your non-registered account with other devices and browsers (for example by using a QR code) and, if you choose to do so, information collected from these devices and browsers will be linked to your non-registered account.
  • With the exception described in the bullet below, and as explained in the section “Visibility” below, your Account and the information associated with your Account (including your unique identifier) will be visible only to LifveSafer; and
  • When using the Services, your approximate location and other information you may choose to contribute will be visible to other users associated with the general username “LifveSaferr”.
  • Note that in order to access certain features of the Services (for example map editing, LifveSafer Carpool, ranking, moods) you will need to register your account.

If you do register your Account:

  • LifveSafer will link all of your information with your registered Account. This includes information received from all devices and browsers which you have chosen to sign in ;
  • With the exception described in the bullet below and as explained in the section “Visibility” below, your Account and information associated with your Account will be visible only to LifveSafer; and
  • When using the Services, your approximate location and other information you may choose to contribute will be visible to other users associated with this Account.
  • LifveSafer may also establish and require from time to time additional or different means of identification and authentication for logging in and accessing the Services or for accessing certain features or designated sections of the Services.
  • Your login details are your responsibility. You are fully accountable for any use or misuse of your Account and personal details as a result of conveying your login details to someone else. You must maintain your login details in absolute confidentiality and avoid disclosing them to others. If you set a password, make sure that you change your password frequently and at least once every six months.

Information that is being collected

We want you to understand the types of information we collect as you use our services

LifveSafer collects information to provide better services to all its users - from figuring out stuff like what’s the best route, to more complex things like monitoring traffic so you know when to leave, and showing you relevant ads while using LifveSafer. The information LifveSafer collects, and how that information is used, depends on how you choose to use our services and how you manage your privacy controls.

Information you create or provide to us:

  • Account Information: information required when setting up an Account, such as your name, email address or information required to create a Carpool profile (if you choose to do so). Bear in mind that false, incorrect, or out-dated information may impair LifveSafer’s ability to provide you with the Services and to contact you when necessary. LifveSafer will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to register your Account or to be provided with certain features, such as LifveSafer Carpool (but you may still use our Services as explained in the above section “User Accounts & Accessing the Services”); and/or
  • Information that you choose to share with LifveSafer: information that you choose to share with LifveSafer, including a username you have chosen, reports associated with your username, phone number, “home” or “work”, other “favorites”, car’s details, destinations you may travel to, search queries, calendar information (if you choose to activate and use certain Service features like time to leave reminders) and files you have uploaded to the service, including voice and audio files, if applicable. You can also choose to add payment information to your Account, if applicable, specifically for paid services (such as LifveSafer Carpool). Even if you aren’t registered to a LifveSafer Account, you might choose to provide us with information.
  • Communication which you choose to conduct through the LifveSafer Services: if you choose to use LifveSafer to communicate with other LifveSafer users or third parties through the LifveSafer Services, such as chat messages or sending pinned locations on the LifveSafer platform. We may also collect information when you exchange communication with LifveSafer, for example, if you submit a request, contact LifveSafer’s support team, or report a violation to the abuse team.
  • Information from your social networks which you choose to connect to your LifveSafer Account: you may choose to connect your LifveSafer Account to your social network account(s). If you choose to do so, you may choose to share with LifveSafer and/or other users information from your social network accounts, such as your Facebook profile photo or other personal information shared by you. For more information see Integration with social networks, below.
  • “Find friends feature”: if you use the “find friends” feature, LifveSafer will collect:
  • Periodically, LifveSafer will collect all of the phone numbers which are stored on your device’s phone contacts book. With regards to the “find friends” feature we only collect numbers in a form which is anonymous to LifveSafer; This information will be used to help us find and create a list of other LifveSafer users who you may know and with whom you may wish to connect. Note that we will not collect names, addresses or other information from your device’s phone contacts book, however some of this information may be saved locally on your device and may be used within searches for your friend’s name or address within the Services. and/or
  • Your phone number. Your phone number will be used to verify your account and as part of the “find friends” feature , if applicable, to help find and create a list of other LifveSafer users who you may know and with whom you may wish to connect.

You may also provide additional information that will be used to personalize the Services and enhance your experience with the Services. For example, if you provide us with your “home” and “work” information, we may provide you with what we think is the preferred route between those locations.

Information we collect as you use our services

We collect information about your activity in the Services, which we use to provide you with the Services of LifveSafer, including features which are meant to personalize your experience. This includes things like finding you the preferred route and proposing favorites or destinations commonly traveled by you to streamline your search and travel and, if you use LifveSafer Carpool - to match you with other drivers or riders. The activity information we collect may include:

  • Detailed location, travel and route information. Location and route information is collected for example in the form of GPS signals (combined with a time-stamp), IP address and other information from sensors and receivers on or around your device,on which the Application is installed and activated. This location and route information is saved to a route history of all of the journeys you have made while using the Application. The types of location data we collect depends in part on your device and account settings. For example, depending on your selected device settings and/or your account settings we may collect information about your location and travel (or lack thereof) also while you are not using the app, in order to be able to tell you when to leave for planned drives, notify you about bad traffic in your area, provide you parking assistance, analyze how effective our ads are and more;
  • Terms or venues you searched;
  • Your views and interactions with content and ads;
  • Your voice and audio information when you use voice and audio features;
  • Communication or other content you chose to share with any third party, including LifveSafer users through the Services;
  • Your activity on third-party sites and apps that you chose to link to your LifveSafer account or that you interact with through the Service.
  • Your activity as a LifveSafer Carpool’s rider or driver, such as users you interacted with and rating that you have received from other users.

Meta-data (information about your device, browser and app use):

LifveSafer collects information about the use of the Services and information from the device you have LifveSafer installed on or the browser from which you use our Services. For example:

  • LifveSafer may collect and record how often you use our Services and for how long, your device type, unique identifiers, operating system type & version, battery usage, the third party web pages or applications you visit or use or interact with via the Application, information that you viewed on our Services, advertisements that are shown to you or that you view or click on, the fact that you used the Services to communicate with other users and the fact that you used third parties application/services via LifveSafer to communicate with third parties, and the duration of such communications, the Internet Protocol (IP) address and the name of the domain that serves you to access the Services, and the geographic location of the device that you are using to log in and use LifveSafer on.
  • LifveSafer may also collect information about apps installed on your device that LifveSafer can link with - such as third party music or media audio service apps (e.g. Spotify).
  • We also collect information about the interaction of your devices with our Services, including, crash reports, system activity, and the date, time, and referrer URL of your request.

Information we collect about you from our partners

We work with ad partners, including advertisers on our platform and entities that belong to the Google group of companies, in order to show you more relevant and useful ads based on your LifveSafer activity and information associated with your device’s identifier (i.e, Advertising identifiers or similar technologies) shared with us by our ad partners. Your device’s identifier can be managed in your device’s settings (for more information: see here and here).

You can decide whether we’ll show you personalized ads or not through your in-app Privacy Settings–>Ads personalization. Note: turning Ads personalization off does not turn off ads - only their personalization. For more information see section titled ‘Advertising campaigns’ under this Privacy Policy.

We may also receive aggregated, non-personally identifiable information and analysis from third parties measurement services which help us understand how our users interact with our ads. We may also receive information from third party services about how LifveSafer’s own marketing efforts performed on third party sites or platforms.

We use various technologies to collect and store information, including, cookies, Advertising ID available on Android mobile devices or similar technologies, local storage, browser web storage, application data caches, databases, and server logs.

Why LifveSafer collects data

LifveSafer may use information collected from or provided by you for the following purposes:

Provide our services

We use your information to deliver our services. For example:

  • (If you have opted in to the “find friends” feature), use your phone number and the phone numbers which are stored in your device’s phone book to find and create a list of other LifveSafer users who you may know and with whom you may wish to connect.
  • To provide advertising services, including personalized ads, in accordance with the section titled ‘Advertising campaigns’ under this Privacy Policy.
  • To share your submissions with other users of the Services and to facilitate communication between you, LifveSafer and other users.
  • If you joined LifveSafer Carpool, use your information, such as home, work and schedule, to find you potential carpoolers for your ride;

Maintain & improve our services

  • We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues you report to us. And we use your information to improve the service or to develop new features or services. For example, LifveSafer may use your route information to improve the accuracy of its mapping and navigation data.

Provide personalized services, including content and ads

  • We use the information we collect to operate the Services and to customize your experience with the Services. For example, LifveSafer may use your “home” and “work” and other “favorites” information (if you choose to provide such information) or route history to offer routes based on how you’ve chosen to travel between favorite destinations in the past. Based on your past activity on the Services we may also suggest to you drive predictions and common destinations where you use the app to navigate to and personalize your ETA.
  • If you have opted in to use LifveSafer Carpool, we use your information to match you with riders and/or drivers to help you find a ride.
  • We may also use the information to provide you with support and handle requests and complaints.
  • Depending on your settings, we may also show you personalized ads based on your interests and past activity. For more information see section titled ‘Advertising campaigns’ under this Privacy Policy.

Measure performance

  • We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your usage of the Services to do things like optimize product design. We also use the data we collected about the ads you view or interact with (e.g. click on) to help advertisers understand the performance of their ad campaigns and to provide them with aggregated reports. We may also use data to measure the usability and effectiveness of LifveSafer’s own marketing efforts on third party sites or platforms.

Communicate with you

  • We also use your information to send you updates, notices, announcements, users’ requests and additional information related to the Services (including through push notifications, email address and SMS);
  • We may also use your information to conduct surveys and questionnaires; And if you contact LifveSafer we may keep a record of your request in order to help solve any issues you might be facing.
  • Subject to your prior indication of consent (to the extent required under applicable law), we may also use the email address that you provided to send you promotional and/or marketing materials. At any time you may choose not to receive such materials by clicking on the “Unsubscribe” link in the email messages that we may send to you. In any case, LifveSafer will not share your contact details with any advertiser, unless explicitly permitted or required by law.