Live Safer - PRIVACY POLICY

LifveSafer Mobile Limited respects your privacy. LifveSafer Mobile Limited and its affiliates (“LifveSafer” or the “Company”) offer mapping, GPS navigation, community based services and Carpool services to users of www.LifveSafer.com (the “Website”) and/or users of LifveSafer’s mobile applications (the “Application”) (collectively referred to as the “Services”). When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information. This Privacy Policy covers:

This Privacy Policy is incorporated as part of the LifveSafer Terms of Use and LifveSafer Carpool Terms of Use (the “Terms of Use” or the “Terms”). Your use of the Services is subject to the Terms of Use, Copyright Policy and this Privacy Policy and indicates your consent to them.

To use our Services you must be 16 years of age or older. If you are under 16, you may not download or use the Services.

In this Privacy Policy, the term “personal information” means information which you provide to us which personally identifies you, such as your name, email address or billing information, and, in certain circumstances, your location and route information or other data which can be reasonably linked to such information by LifveSafer.

You can adjust your Privacy Settings in the LifveSafer app and choose which personal information we may collect about you and how your information is used.

Contact LifveSafer - Privacy concerns reports

If you have any questions about this Privacy Policy, or if you believe that your privacy has been compromised in the course of using the Services, please contact LifveSafer at: [email protected]. You may send LifveSafer other requests, responses, questions and complaints by email at: [email protected].

To protect LifveSafer, our users, the public and for Legal reasons

We may also use and process your information and content, using different technologies to the following purposes:

To enforce the Terms of Use or Privacy Policy;
To contact you when LifveSafer believes it to be necessary;
To comply with any applicable law and assist law enforcement agencies under any applicable law, when LifveSafer has a good faith belief that LifveSafer’s cooperation with the law enforcement agencies is legally mandated or meets the applicable legal standards and procedures;
To detect abuse and illegal activity; to detect and prevent fraud, misappropriation, infringements, identity theft and other illegal activities and misuse of the Services;
To handle breakdowns and malfunctions;
To take any action in any case of dispute, or legal proceeding of any kind between you and the Services, or between you and other users or third parties with respect to, or in relation with the Services;
For purposes provided under this Privacy Policy and Terms of Use;
To help improve the safety and reliability of our Services. This includes detecting, preventing, and responding to security risks, and technical issues that could harm LifveSafer, our users, or the public;
To create aggregated and/or anonymous data (where such data does not enable the identification of a specific user). See “How does LifveSafer use aggregated information”, below;

We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.

Sharing your information

Personal information that you share

The Services are based on a community of users publicly sharing information with LifveSafer and with other members of that community.

In particular, users may choose to share personal information such as name, age, gender, picture, their location information, reports and other files. This information may be shared either directly to the Services and to all users, such as in the case of traffic reports, or just to your friends on LifveSafer. This information may also be shared via third party services (such as social networks) which interact with the Services upon such users’ choice. For more information about your Carpool profile (if you choose to set one), see section titled LifveSafer Carpool Profile below.

You can decide whether or not to upload content to the Services. However any content that you choose to share and submit for posting is neither private nor confidential and you should expect that it may be made public and known to others. Information you choose to upload will be posted along with your user name and other information including personal information you attached to your publicly available user profile. For example, your reports (map and road updates, traffic congestion updates, road accidents, etc.) will be posted on the LifveSafer map along with your username. You should note that certain road incidents you report may include your driving path within the vicinity of those incidents. Therefore, you must exercise caution and common sense when submitting information. At the very least you should demonstrate the same degree of caution as when publishing personal information by means other than the Internet and cellular services.

In any event (but except as detailed below with respect to information shared from your social network accounts according to your privacy settings for such social network accounts), your email address will not be visible to others through any reports or user posts that you share or upload.

if you choose to either record your own voice onto the Service, or to use the voice command features, LifveSafer will collect the voice information related to such use, including voice files. If, after recording your own voice, you chose to share your voice recordings, other LifveSafer users and other people will be able to download and use your voice recordings. Once downloaded, LifveSafer may not have any control over the voice files, so you should only share content that you are comfortable being made public.

We, at LifveSafer, take great measures to provide you with the best experience you can have while using the Services. However, LifveSafer has no control over the conduct of any user and disclaims all liability in this regard. Users are advised to carefully and thoroughly consider whether or not to make public or available any information and carefully examine all necessary details related to any communication with other users prior to any engagement or communication being made.

Participating in any user’s activities as a result, directly or indirectly, from using LifveSafer, is entirely at your own risk. LifveSafer is not a party to any agreement entered into between the users in any circumstances. The user has the sole and ultimate responsibility regarding compliance with all laws, regulations or any other duty. We do not accept any liability for any loss, damage, cost or expense that you may suffer or incur as a result of or in connection with your participation in any activity or event initiated, held or conducted by a user or a third party nor in connection to any agreement between the users or third parties, including any activity or event related in any way, directly or indirectly, the Services or the use thereof.

When LifveSafer shares your information

LifveSafer does not sell, rent or lease your personal information to third parties.

LifveSafer will not share your personal information with others, without your permission, except for the following purposes and to the extent necessary in LifveSafer’s good-faith discretion:

As necessary for the facilitation and operation of the Services. For example, making public road incidents you report and which are associated with your username and your location;
If LifveSafer reasonably believes that you have breached the Terms of Use or is investigating potential breach of the Terms of Use, or believes that you abused your rights to use the Services, or performed any act or omission that LifveSafer reasonably believes to be violating any applicable law, rules, or regulations. LifveSafer may share your information in these cases, with law enforcement agencies and other competent authorities and with any third party as may be required to handle any result of your wrongdoing;
If LifveSafer is required, or reasonably believes that it is required by law to share or disclose your information;
In any case of dispute, or legal proceeding of any kind between you and LifveSafer, or between you and other users with respect to, or in relation with the Services;
In any case where LifveSafer reasonably believes that sharing information is necessary to protect against harm to the rights, property or safety of LifveSafer, our users, or the public as required or permitted by law, including to prevent imminent physical damage or damage to property;
To detect, prevent, or otherwise address fraud, security, or technical issues;
If LifveSafer organizes the operation of the Services within a different framework, or through another legal structure or entity, or if LifveSafer is acquired by, or merged into or with another entity, or if LifveSafer enters bankruptcy, provided however, that those entities agree to be bound by the provisions of this Privacy Policy, with respective changes taken into consideration;
To collect, store, hold and manage your personal information through cloud based or hosting services or a third party or a party affiliated or connected to LifveSafer, as reasonable for business purposes, which may be located in the European Union and the U.S.A., potentially countries outside of your jurisdiction;
LifveSafer may also share personal information with companies or organizations connected or affiliated with LifveSafer, such as subsidiaries, sister-companies and parent companies (i.e. entities that belong to the Google group of companies);
We work with other Google’s services (such as Google Display and Video 360) for advertising and ad measurement purposes. In order to help advertisers decide what ads to show on LifveSafer, Google, and websites & apps that partner with Google, we may share information with these services, such as a unique identifier for advertising (i.e, Advertising ID available on Android mobile devices or similar technologies). You can learn more about how Google uses information from sites or apps that use its services and how you can control that in this page. For more information see section titled ‘Advertising campaigns’ under this Privacy Policy.
We also work with selected advertising and measurement services which help us understand how our users interact with ads served in our platform and in order to provide marketing, advertising and measurement services for LifveSafer with respect to LifveSafer’s own marketing efforts, by using and sharing devices’ identifiers (i.e, Advertising ID, cookies or similar technologies).
Personal information may also be shared with LifveSafer’s trusted partners and service providers to process it for us, based on our instructions and in compliance with this policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer services.

We may share information which does not personally identify you with third party transportation services. For example, to allow you to find a carpool rider on third party transportation services, such as Moovit, we may share a temporary unique identifier along with pick-up and drop-off points that are generated based on proximity to your intended travel itinerary, with those third party transportation services. You can review the list of the relevant third party transportation services to your area and change your preferences at any time via the in-app settings.

LifveSafer Carpool partners with employers, organizations and governmental entities (“LifveSafer Carpool Partners”) in order to encourage the use of carpooling. If you have joined a Carpool group which is promoted by a partner or any other third party, your carpool profile (or other information you have chosen to share) may be visible to other members of the group, including representatives of the partner or third party who may also be part of the group.

Visibility

Please note that your username and some other information will be visible to others. Note that your username will be included along with any information you submit for posting (such as traffic reports or chat messages). It will therefore be visible to others. Also - your friends on LifveSafer will see your name & profile photo and any other information you chose to share with them.

If you prefer to remain invisible on the LifveSafer map, you can set the LifveSafer Application not to show your location on the map. To do so you should go to the Privacy Settings and adjust accordingly by switching on to Invisible Mode. If on, some features may not be available. If you make this choice, while you will be ‘invisible’ on the map to other users, your location and route information will continue to be collected by LifveSafer for the purposes listed in this Privacy Policy and your Carpool profile (if you choose to set one) may be visible to other LifveSafer’s users.

Integration with other third party services

LifveSafer may offer you the option to link LifveSafer to third party services that may be useful to you (like, Spotify). Where LifveSafer detects an integration may be available (either because a third party service attempts to link to LifveSafer, or LifveSafer detects an installed service on the device which has an integration option, or you request a particular integration), LifveSafer will ask for confirmation to connect the accounts. If you choose to connect the accounts, LifveSafer will ask for your permission to share data with the third party service. You should only agree to connect accounts if you are comfortable with the third party service receiving the data set out at the time of connecting the accounts and LifveSafer is not responsible for the third party service’s use of data. You can disconnect LifveSafer and the third party service at any time and LifveSafer will cease sharing data with that service from the point of disconnection onwards.

How LifveSafer retains data we collect

Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time when necessary. This section describes why we hold onto different types of data for different periods of time.

Information retained until you remove it - such as your “Home, “work”, favorites, email address and other account related information. We’ll keep this data in your LifveSafer Account until you choose to remove it and/or update it.
Data that expires after a specific period of time - in some cases, you don’t need to actively delete your information as we set retention timeframes based on the reason for the data’s collection. For example, if you choose to connect your calendar to your LifveSafer Account, we extract your calendar events for several days in advance and delete them after their occurrence. We may also take steps to anonymize certain data within set timeperiods.
Information retained until your LifveSafer Account is deleted - we may keep some data for the life of your LifveSafer Account if it’s useful for helping us understand how users interact with our features and how we can improve our services. For example, if you made an incident report, we will keep information about how many reports you have submitted, even after the event is removed. When you delete your LifveSafer Account, the information about how many reports you have submitted is also removed.
Information retained for extended time periods for limited purposes - sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time. For example, when LifveSafer processes a payment for you, we’ll retain this data for longer periods of time as required for tax or accounting purposes. Reasons we might retain some data for extended periods of time include:

Security, fraud & abuse prevention
Financial record-keeping
Complying with legal or regulatory requirements
Ensuring the continuity of our services
Direct communications with LifveSafer

How does LifveSafer use aggregated information?

LifveSafer may use anonymous, statistical or aggregated information (including anonymous location information), in a form that does not enable the identification of a specific user, to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes (including advertising).

LifveSafer may also use anonymous, statistical or aggregated information collected on the Services, in a form that does not enable the identification of a specific user, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to the Services’ providers, partners and any other third party. For example, GPS information that we receive from your mobile device may be provided to map editors in an aggregated and/or anonymous form to help improve the map and solve map problems, traffic data may be provided to cities, aggregated use of LifveSafer Carpool may be provided to Carpool Partners and aggregated ads analysis may be provided to advertisers.

LifveSafer may use cookies and similar technologies on the Services. Cookies are packets of information sent by the Website’s servers to your web browser and then sent back by the browser each time it accesses the Website’s servers.

LifveSafer may use cookies for various purposes, such as to save you the need to re-enter your username and password each time you log in, to facilitate the use of the Website, to collect statistical information, to verify information, and to customize the Website to your personal preferences and for information security purposes.

Some of the cookies may expire when the session ends and you exit your browser. Other cookies are saved on your computer’s hard drive. If you wish to block the Website’s cookies, then please use the help button in your browser and follow the necessary instructions. However, bear in mind that disabling cookies may complicate or even prevent your use of the Website, or certain features thereof.

For more information visit our Cookie Policy.

Information security

LifveSafer considers information security to be a top priority. LifveSafer services are built with strong security features that continuously protect your information. LifveSafer implements systems, applications and procedures to secure your personal information, to minimize the risk of theft, damage, loss of information, or unauthorized access or use of information. For example, we review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems. In addition, we restrict access to personal information to LifveSafer employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you.

However, these measures are unable to provide absolute assurance. Therefore, although LifveSafer takes great efforts to protect your personal information, LifveSafer cannot guarantee and you cannot reasonably expect that LifveSafer’s databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Compliance & cooperation with regulators

We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.

Data transfers

We store data on servers located around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

Changes to this Privacy Policy

LifveSafer may from time to time change the terms of this Privacy Policy. Substantial changes will take effect 30 days after LifveSafer has posted a:

System message to users notifying them of changes to the Privacy Policy; and
Notification on the Website’s homepage or any other relevant web pages, explaining the changes to the Privacy Policy alongside a comparison of the “old” and “new” versions of the Privacy Policy.

Other changes will take effect 7 days after their initial posting on the Website. However, if LifveSafer amends this Privacy Policy to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required.

You agree to be bound by any of the changes made in the terms of this Privacy Policy. Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Services.